ARENA (Bimal Auto Agency, Banashankari, Bangalore)

Driven by Trust

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I have had 3 services at Pratham Motors of my Ritz. Please take this as a commendation. I am pretty satisfied with the level of services offered and I know they will keep up the good work.

Amogha

Validating the performance after delivery : Mathai has impressed me by tracking the quality of the work he has performed with the intention to improve his work. This is indeed something which everyone should appreciate him. All these are my experience with the Pratham Motors and To be frank you have done a perfect JOB!! Cheers to Mathai

Deepak M Nair

I had a terrible service experience with my First Maruti car and before buying my second one (again Maruti!) my only consideration was to pick it up from a better dealer. And I am about to complete one year with my new car. Pratham service has been the best in town. I don't even remember when is the service due, you are called and informed about the service, then Pickup and Drop at doorstep and finally the service quality, they are simply world class.

El Jubilo

I am extremely satisfied by the service offered by Irfan from Pratham Motors. He always maintains the highest levels of professionalism and exhibits very good service quality. I would personally like to thank him and Pratham motors for the quality of service and personal camaraderie. I am a customer of Parham Motors for the last 4 years.

Kartik Burman

I really appreciate Mr Harisha.U ( Spares in charge - Queens Road Branch) promptness to procure the spare part and replace it immediately although it was not a major job. It is such a pleasure dealing with all the employees at the service station( Queens Road) branch of Pratham Motors. In fact I purchased my vehicle from the show room at Queens Road and even at that time it was a pleasant experience dealing with Anthony Praveen. L (Sr. Sales Consultant). It is very rare to come across employees who are so courteous and who treat the customer well.

Mrs. Ann Lobo

Once again a great service, polite attentive staff always, and very competitive service. It was a pleasure to see Pratham Motors which cares not only for your vehicle but treat their customers so nicely. Keep it rolling and I will continue to recommend Pratham Motors service to all. They came to my house and did an excellent job in cleaning the car. It was shining more than at the time of purchase. Everything was done at my doorstep without taking the car anywhere. Excellent work and great value from the top team. Along with honesty, integrity and excellence in service, I fully recommend Pratham Motors for service on any Maruti vehicle. I have been associated with Pratham Motors for 7 years now and always it has been a more than great experience. Keep up the good service. You have stood for your service always. Many thanks.

Pallav

It gives me great pleasure in informing you that only Pratham Motors Queen's road gave me a very warm welcome each time or in other words I can say anytime I was there with a service request. They also arranged me temp cars at request. I would like to extend my whole hearted thanks to Anil Rao (GM), Pritesh, and Chandreshekar for their welcoming support and relationship and customer satisfaction. Thanks once again and looking forward to shake hands for more customer build up and a care with a smile.

Saeed Mehran Ahmed

I had sent my vehicle Maruti Celerio AMT last Monday with an issue of 5th gear not engaging while coming back from Calicut. The initial response from Pratham Motors was not encouraging as I was being asked about oil change, general service and seat covers from Accessories. I was really worried about the current issue at hand which was a huge issue for me and my family while coming back from Calicut on two-lane roads, at least till KA border and high-speed highways in KA. Calling up Mr Rajkumar at that point of time was probably the second best decision that was taken (The first being to buy the car from Pratham Bellandur in 2014). He took charge of the situation and was in touch with me at least 2 times in a day before handing over the case to Mr Rajesh Shetty. I was also provided a loaner car without which I could not have attended an urgent meeting on Wednesday in Domlur. The car was handed over to me back yesterday and appears to be working fine. I sincerely appreciate the efforts taken by these two gentlemen and the other shop floor workers in Pratham Motors in understanding my situation and helping out. THANK YOU ONCE AGAIN. I would wholly recommend Pratham Bellandur to my friends and relatives who are interested in buying Maruti vehicles.

SANJU G THOMAS, IBM - Delivery Excellence Team

Your services, i.e; both sales and workshop services are extremely satisfying and exemplary. As a thoroughly delighted customer, I rate your services at "10". All the personnel concerned at the show room and the work shop are very competent, courteous and customer-friendly though I have had direct and telephonic interactions with wonderful staff like Ms.Reena Patel, Mr.Byre Gowda etc who are, no doubt, shining examples of Pratham Motors. Kudos to them and many others whom I do not know by name. As a satisfied customer, I always feel privileged and honoured to personally compliment them whenever occasion permits. I will certainly contact you if there is any grievance.

Selvamani

I am doing service for my car regularly in Pratham Motors since around 4 years. I am very happy to share my experience with Elansezhain Executive. First time when I met him, I found him humble but all these years he made me fully satisfied with service. Every time I give him call and send my car for servicing he will verify thoroughly my car and calls me multiple time to explain any minor issues and finally giving my car back nicely serviced. I am taking this opportunity to praise him for his great support . Finally I met today another executive Santosh and I just found him awesome and he took care of my all my concerns. This made me to share my experience with my friends and relatives about Pratham Motors and suggesting Pratham Motors for better servicing. Great customer care and great service. Keep this up and all the best.

Sheshadri